Head of Operations

About this role

Our client, a leading startup accelerator firm, is looking to hire a Head of Operations to join their team! This is an incredibly exciting opportunity to become the backbone of fast-paced firm that truly make a difference. Role: Head of Operations Salary: £45,000 - £55,000 per annum Where: City of London When: Monday - Friday / flexy and hybrid working available What you'll do: Oversee office operations, supplies, bookings, and day-to-day team support Manage HR administration including onboarding, offboarding, employee records, benefits, and recruitment coordination Support CEO and COO operations including calendars, communications, meetings, and follow-up actions Support and improve internal systems, tools, and workflows to keep the company running efficiently Manage core platforms including CRM, project management tools, shared drives, and documentation Coordinate internal events, projects, travel, and company-wide admin support Coordinate investor, board, and stakeholder administration, including angel syndicate operations Manage finance and business administration including invoices, expenses, budgeting, compliance, and external accountant coordination What you need: Extensive experience within a similar role, within a similar or fast-paced environment Proven experience managing and owning internal operations Experience working with SLT & C-Suite individuals Highly organised, discreet and happy to be the go-to person and 'problem fixer' Impeccable written and oral skills

The operational centre of gravity for most EA roles. Contribution shifts from process execution to workflow orchestration across functions. Includes project coordination, cross-functional priority management, governance documentation, and operational risk awareness. This is where the distinction between task execution and genuine operational contribution becomes clear.